lq999 Terms and Conditions

lq999 (hereinafter "Platform", "we" or "us") operates an online betting and casino service for users in Bangladesh. These Terms and Conditions ("Terms") apply to the use of the lq999 website and all of its services.

These Terms take effect automatically from the moment you register at lq999. Browsing the site or using any service means you agree to these Terms. If you disagree with any term, please refrain from using lq999.

lq999 reserves the right to amend these Terms at any time. Continuing to use the platform after any changes are made will be considered your acceptance of the revised Terms.

2.1 Registration Requirements

To use any paid service on lq999, you must create an active account. During registration you are required to provide accurate and truthful information, including:

• Full legal name
• Valid email address
• Correct date of birth
• Bangladesh mobile number

2.2 One Person One Account

Each person may operate only one account. If the same person opens multiple accounts, lq999 reserves the right to close all such accounts immediately and forfeit all accumulated balances.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. lq999 accepts no liability if a third party accesses your account. If you suspect any unauthorised access, contact our support team immediately.

lq999 strictly enforces a 21+ age policy. Only individuals aged 21 or over may register and participate on this platform.

• You must be at least 21 years of age at the time of registration.
• lq999 reserves the right to verify your age at any time via national ID card, passport or birth certificate.
• Refusing verification or providing false information will result in account suspension or permanent closure.
• If you are found to be underage, any deposited funds will not be returned.

4.1 Accepted Payment Methods

lq999 supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank and others)

4.2 Limits and Timeframes

4.3 Withdrawal Conditions

• Your account must be fully verified before you can request a withdrawal.
• Withdrawals will only be processed to the same method used for the deposit.
• Withdrawals may be restricted until any active bonus requirements have been met.
• lq999 may request additional information before processing any withdrawal for verification purposes.
• No withdrawals will be processed to third-party accounts.

4.4 Currency

All transactions on lq999 are conducted in Bangladeshi Taka (BDT / ৳). Applicable exchange rates will be applied for transactions in other currencies.

5.1 Welcome Bonus

On your first deposit at lq999 you will receive a 120% first-deposit bonus of up to ৳10,000. The following conditions apply to this bonus:

• The combined total of the bonus and deposit must be wagered a minimum of 10 times (10x).
• Bonus funds may not be withdrawn before the wagering requirement is completed.
• The welcome bonus is available to each user once only.
• If the wagering requirement is not completed within the specified time after claiming the bonus, the bonus will be forfeited.

5.2 General Bonus Policy

• Each promotion has its own terms, which are detailed on the promotions page.
• lq999 reserves the right to change, suspend or cancel any promotion at any time.
• If bonus abuse is suspected, lq999 reserves the right to cancel the bonus and review the account.
• In cases of fraudulent bonus claims, the account may be permanently closed.

5.3 VIP Program

The lq999 VIP program has three tiers:

• Bronze: Weekly cashback of up to 0.5%.
• Silver: Weekly cashback of up to 1.0%.
• Gold: Weekly cashback of up to 1.5%.

You can advance to higher tiers through regular active play. The benefits and cashback for each tier are detailed on the VIP page of the platform.

6.1 Betting Rules

All betting activity on lq999 is governed by the following rules:

• Once a bet is confirmed it cannot be cancelled, unless a technical error is proven.
• Odds on sports bets may change while an event is in progress.
• If an event is cancelled or postponed, bets will be settled in accordance with lq999 rules.
• Separate rules apply for cricket, football and other sports.

6.2 Technical Errors

If any game or bet is affected by server issues, network disconnection or other technical errors, lq999 reserves the right to void or re-settle that bet. In such cases the decision of lq999 is final.

6.3 Odds and Payouts

All odds are applied as displayed on the lq999 platform. lq999 reserves the right to void bets placed at incorrect odds displayed due to a software error.

The following activities are strictly prohibited when using lq999:

• Providing false or misleading information.
• Attempting to impersonate another user.
• Using abusive, threatening or offensive language in live chat or any other communication channel.
• Attempting to gain unauthorised access to lq999 systems, software or networks.
• Using automated bots, scripts or software to conduct games or betting.
• Using the platform for money laundering or any other illegal activity.
• Abusing the bonus system or repeatedly claiming bonuses through multiple accounts.

lq999 makes the protection of your personal information its highest priority. Please read our Privacy Policy for full details on how your information is collected, used and stored.

• Your personal information will not be sold to third parties.
• Your information is used only to provide services, carry out verification and meet legal obligations.
• All data is protected by SSL encryption.
• You may request access to, correction of or deletion of your data.

9.1 AML Policy

lq999 follows a strict Anti-Money Laundering (AML) policy. If any suspicious financial activity is detected, the account will be suspended immediately and the relevant authorities may be notified.

9.2 Identity Verification (KYC)

As part of the Know Your Customer (KYC) process, lq999 may request the following documents at any time:

• Copy of National ID (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Proof of ownership of the payment method

The withdrawal process may be put on hold until KYC is completed.

9.3 Fraudulent Activity

If chargeback claims, collusion, software manipulation, or any other fraudulent activity is detected, lq999 reserves the right to close the account, confiscate funds, and take legal action.

lq999 is committed to responsible gambling. We help users build healthy gaming habits.

• You can set your own daily, weekly, or monthly deposit limits.
• If needed, you can self-exclude for a specific period of time.
• Our 24/7 support team provides assistance in Bengali.
• Gambling is a form of entertainment — never treat it as a source of income.
• If you feel that gambling is getting out of your control, seek help immediately.

For detailed responsible gaming guidelines, information on setting limits, and self-exclusion, visit our Responsible Gaming page.

11.1 Closure by User

You can request to close your account at any time through our support team. Before the account is closed, all pending bets will be settled and any withdrawable balance will be returned.

11.2 Closure by lq999

lq999 may suspend or permanently close an account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Fraudulent or dishonest activity.
• Providing false information regarding age or identity.
• Suspicion of money laundering or other illegal activity.
• Order from a court or government authority.

11.3 Consequences of Account Closure

If an account is closed due to a breach of terms and conditions, accumulated bonuses and disputed funds may be confiscated. If the closure is for a legitimate reason, any applicable balance will be returned.

lq999 is not liable under any circumstances for the following:

• Loss caused by internet disconnection or external factors.
• Financial loss resulting from the user's own error.
• Delays or issues caused by third-party payment providers.
• Problems related to the user's device or software.
• Service interruption due to unforeseen events, natural disasters, or government orders.

lq999's total liability under any circumstances will not exceed the actual balance in your account at the time of the incident.

lq999 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes:

• An update with a new effective date will be published on this page.
• A notification may be sent to your registered email if necessary.
• Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.

You are advised to review these terms and conditions regularly. The current version will always be available at lq999.cam/terms-conditions.

If you have any questions or concerns about these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 in Bengali.
• Email: [email protected]
• Support Hours: 24 hours, 7 days a week (BST UTC+6).

Our support team is always ready to resolve your issues in Bengali. lq999 is committed to ensuring the best experience for its users.