lq999's commitment to responsible gaming
Play for fun — not to your detriment. lq999 provides all the necessary protection tools to help you play within safe limits.
Our commitment
lq999 believes that gambling is a form of entertainment — not a source of income. We place the highest priority on every player's protection and mental well-being. We provide all the tools and support needed to ensure that the experience of playing on our platform always remains enjoyable and controlled.
Remember: Gambling is for entertainment only. Placing larger bets to recover lost money is a dangerous habit. Set your deposit and playing limits and stay within them. If you feel that gambling is getting out of control, contact our support team.
Our protection tools
lq999 helps players maintain full control over their gambling. Use the tools below to ensure a safe and enjoyable experience.
Set Deposit Limits
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately, and a 7-day waiting period applies to any increase. The minimum deposit amount on lq999 is ৳100.
Time-Out
Put your account on a break for a set period from 24 hours up to 30 days. No bets can be placed during this time. Your account will be reactivated automatically after the break.
Self-Exclusion
For a long-term break, options range from 6 months up to permanent exclusion. When self-exclusion is active, all marketing communications will also stop. You will need to contact the support team to reactivate it.
Reality Check
A summary of your playing time and wins and losses will be shown at set intervals. This reminder keeps you aware and helps prevent excessive play.
Set Loss Limits
Set a maximum daily or weekly loss amount. When the limit is reached, the session will end automatically and you will be notified. This protects you from excessive losses.
24/7 Support
Our Bengali-speaking support team is ready to help 7 days a week, 24 hours a day, with any responsible gaming matter. Contact us via live chat or email.
How to self-exclude
If you feel you need a long break from gambling, follow the self-exclusion process. It is straightforward and takes effect immediately.
Log in to your account
Log in to your lq999 account and go to your profile settings. You will find the "Responsible Gaming" option there.
Choose the self-exclusion option
Set the duration — 6 months, 1 year, or permanent exclusion. Choose the option that best fits your needs.
Complete the confirmation
Confirm your decision. Your account will be locked immediately and all marketing messages will stop.
Inform the support team
If you have any trouble with the settings, contact us directly via live chat or email [email protected]. Our team is available 24/7 to help.
Our promise
Self-exclusion is an important decision and we respect it. Once the exclusion is in effect, no re-engagement prompts or special offers will be sent.
For permanent exclusion, the account stays closed forever. Your remaining balance will be returned in accordance with the applicable terms.
Signs of problematic gambling
Ask yourself — do any of the signs below apply to you? If more than one answer is "yes", it is time to seek support.
Note: Problematic gambling is a mental health issue — not a sign of weakness. Asking for help is an act of courage. You are not alone.
- A tendency to bet more in order to recover lost money.
- Hiding your gambling from family or friends.
- Thinking about gambling constantly, and feeling uneasy when you cannot play.
- Spending money needed for everyday living on gambling.
- Repeatedly failing in attempts to stop gambling.
- Neglecting work, studies, or family responsibilities.
- Gambling with borrowed money or by taking on debt.
- Turning to gambling to relieve stress, anxiety, or low mood.
- Spending more time or money than your set budget allows.
Remember: If you notice these signs, contact our support team right away — we will help without judgment.
Minor protection
lq999 is committed to protecting minors from the harms of gambling. Follow the steps below.
Family awareness
Make family members aware of the risks of online gambling and monitor children's use of devices.
Keep your password secure
Never share your lq999 account password. Keep auto-login turned off on any device that children in your household use.
Age verification
A strict age verification process is followed at the time of registration. No one under 21 will be able to create an account.
Filtering software
Use anti-gambling filtering software on family devices. This prevents minors from accessing gambling sites.
The golden rules of responsible betting
Following these simple rules will keep gambling enjoyable at all times and prevent it from ever becoming a problem.
- Set a budget: Only bet money that you can afford to lose without it affecting your daily life.
- Stick to a time limit: Decide how long you will play before each session and stop when that time is up.
- Treat it as entertainment: Gambling is not a source of income. Think of it as a leisure expense, like going to the cinema or a restaurant.
- Avoid alcohol: Being under the influence impairs your decision-making and increases the tendency to over-bet.
- Do not chase losses: Trying to win back money by betting more after a loss is the most dangerous habit of all.
- Take breaks: Avoid long sessions. Taking regular breaks keeps your decision-making sharp.
- Monitor your account balance: Check your transaction history regularly and stay aware of what you are spending.
- Balance gambling with other activities: Spend time with family, friends, and hobbies. Gambling should not be your only form of entertainment.
Frequently Asked Questions
Find answers to common questions about responsible gaming here.
Enjoy safely — play within your limits
Use the responsible gaming tools and enjoy a great experience on lq999. Check our FAQ for any questions or contact us directly.
Explore more
Browse the other pages on lq999.